To all our customers,
I hope that you are safe and well.
We have remained open throughout the Covid-19 lockdowns and restrictions and we continue processing orders, reglazing lenses and despatching frame sample service requests within our normal time.
If you have any eyewear queries, please email us using the form on our contact page or call us on 020 8686 5708. We have staff on hand that can answer any questions.
Sports glasses customers: If you would like to take advantage of our FREE frame sample service, please use the link below. We are able to send up to three frames to your home so that you can try before you buy. Your sample requests are usually dispatched within a couple of days of submitting your choices. However, the postal service is still under huge pressure, so deliveries may take a little longer to get to you. Please be patient.
Visiting us: Our showroom is open Monday to Thursday 8.30am-4.30pm and Friday 8.30am-12.15pm.
Please visit us for essential eye care needs, routine eye tests and everyday glasses. Eye tests are by appointment only so, please phone us on 020 8686 5708 if you would like to book one.
Please note: we are currently closed on Saturdays but we hope that we can change this very soon. Also be aware that we will be open as usual throughout any future Covid-19 restrictions. This is because we provide essential NHS optical services.
STAYING SAFE AT OPTILABS
Please be assured that your health and well-being, as well as that our our staff, is our top priority during the COVID-19 / Coronavirus pandemic. All Optilabs staff are equipped with the necessary PPE, and our opticians wear enhanced PPE that conforms to the recommendations of our governing bodies. To ensure social distancing, we are monitoring and restricting the number of customers in the showroom at any one time. We also have a rigorous disinfection routine in place throughout the day. Please wear a face covering when visiting us. You will be offered disposable gloves if you would like to wear them.
All of us here at Optilabs wish you well and please stay safe. Thank you for your continued support.